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Common questions
How do I clock in or out?
Open the Jeevy app, tap your name on the kiosk screen, and use the clock in / clock out button. Your shop manager can also do this on your behalf from the manager portal.
I forgot my PIN.
Ask your shop manager to reset your PIN from the Personnel section of the Jeevy portal. PINs are set per worker and are not self-serve to protect shop floor security.
I can't see my assigned tasks.
Make sure you are clocked in and that your manager has assigned tasks to you in the current project. If tasks still don’t appear, try pulling down to refresh the task list.
How do I submit evidence or photos for a task?
Open the task, tap the evidence upload button, and take a photo or choose an image from your camera roll. Photos are attached directly to the task record.
The app is running slowly or not loading.
Close and reopen the app. If the issue persists, check your internet connection and contact your shop manager to confirm the system status.
How do I change my preferred language?
Tap your profile icon in the kiosk menu and select your preferred language (English or Spanish). The app will switch immediately without requiring a logout.